Help Center

At Craftyard.co, we specialize in handcrafted gifts, hampers, digital Save the Date videos, wish cards, birthday gifts, gift boxes, frames, and bouquets.

Yes! We offer personalized gift boxes, custom wish cards, and more. If you have a special request, feel free to contact us at craftyard.co1@gmail.com.

Simply browse our website, select the items you want, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

Orders can only be modified or canceled within [Insert Timeframe] hours of placing them. Contact us as soon as possible at craftyard.co1@gmail.com for assistance.

We accept major credit/debit cards, PayPal, and other secure payment methods. All transactions are encrypted for your security.

Yes, we use SSL encryption and trusted payment gateways to ensure that your personal and payment information remains secure.

Payments may be declined due to insufficient funds, incorrect billing details, or security restrictions from your bank. Please check your details or try another payment method.

Currently, we do not offer cash on delivery. All payments must be completed online at checkout.

Once your order is shipped, we will send you a confirmation email with tracking details. If you have any issues, feel free to contact us.

We accept returns within 30 days of delivery. Items must be unused and in original packaging. Please visit our Return Policy page for more details.

Unfortunately, custom or personalized products cannot be returned unless they arrive defective or damaged.

If you receive a defective, damaged, or incorrect item, please email us at craftyard.co1@gmail.com with your order number and photos of the product. We will resolve the issue as soon as possible.